Terms and Conditions Once a design has been agreed and work begins, a deposit is required. Designs are exclusive to "Hats By Maureen" and should not be copied. If required, Postage is charged at normal Royal Mail rates, unless otherwise agreed. If excessive travel is required expenses may be added. This will be discussed and agreed prior to order being finalised. Privacy Policy All personal information given to "Hats By Maureen" is strictly confidential and will not be shared with any other person or company. We use your name, address, phone number and any email address to process your order only, and to contact you regarding queries about your order.